Psycho-social agent-Syllabus

• Stress
• Stress questionnaire
• What is stress?
• Causes of stress
• Legal obligations relating to stress
• Case law
• Controlling stress in the workplace
• Substance misuse
• Alcohol and the effects on the body
• Testing for alcohol
• Prescribed and controlled drugs

• Misuse of Drugs Act 1971
• Methods of testing for drugs
• Staff support and guidance
• Violence
• Definition of violence & extent of the problem
• Risk factors
• Legal duties
• Risk assessment
• Strategy for planning to cope with violence
• Guidance to staff on dealing with an incident
• Legal restraints regarding ‘reasonable force’